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Frequently Asked Questions

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Course Eligibility & Enrolment

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  2. Operating System: Supports Windows 8 and 10, OSX, iOS 10+, and Android Nougat+.

Participants must submit the following details to Lyfeshaper Academy Sdn. Bhd. before the course starts:

For all participants:
1. Full name
2. Designation
3. New NRIC/Passport number
4. Email address
5. Phone number/Mobile number
6. SC Licence/CMSRL number

For participant administrators:
1. Company
2. Contact person
3. Email address
4. Phone number
5. Business postal address

All online courses from Lyfeshaper Academy Sdn. Bhd. are hosted at lyfeshaperacademy.com.my and are accessible to paid participants only. An enrolment email will be sent to each participant via the online platform upon receiving full payment.

We reserve the right to cancel enrolments from students who have provided insufficient information.

Participants without an e-Learning account need to sign up before joining the course. For any login issues, please contact our support team at admin@lyfeshaperacademy.com.my. We respond within 24 hours.

Contact Information:
• Tel: +6012-3398101
• Email: admin@lyfeshaperacademy.com.my

Industry Accreditation

Accreditations, if any, are detailed in the course overview.

After completing and passing selected courses, you will be eligible for points/hours.

For SIDC CPE points and FiMM CPD points, ensure your personal details (full name, MyKad or passport number, and issuing country) are correct.

Lyfeshaper Academy Sdn. Bhd. will input the details of licensed holders into the CPE Tracker System and FIS Tracker System. Check these systems 7 working days after course completion. Contact us immediately if your points are not reflected.

For AICB CPD hours, download the e-Certificate and submit it to the respective body to register your points.

Terms of Enrolment

Course Accessibility

Participants must begin and complete the course within 30 days from date of payment. Payments are non-refundable if the course is not completed within 30 days, and another payment is required to retake the course.

e-Certificate

To receive an e-Certificate, participants must complete the course, achieve the passing mark on the test, and fill out the evaluation form. The e-Certificate is automatically generated based on the profile details provided and cannot be altered. Ensure your details are accurate.

Others

Corporate Package

For inquiries about the corporate package, please contact admin@lyfeshaperacademy.com.my or call +6012-4078102. All courses are meticulously structured with clear learning outcomes and a logical flow, arranged in a modular hierarchy. Each module includes content, resources, and activities to aid student comprehension. The online platform integrates e-Certification, assessment, and text or image posting functionalities to track student progress efficiently throughout the courses.

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